How tok99 Handles Your Personal Information

When you create an account, we collect your name, email address, phone number, and date of birth. During payment, we record transaction references tied to your bKash, Nagad, or Rocket wallet — we do not store your full wallet PIN or password at any point. We

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   also collect device and browser data when you access the platform, including your IP address and session activity, to detect unusual login patterns and keep your account secure. If you contact our support team, those messages are stored so we can track the history of your

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   query and follow it through to resolution. We use all of this data to operate your account, process deposits and withdrawals through your chosen wallet, and meet our obligations under applicable rules that govern eligible regions. We do not sell your personal data to third parties.

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   We may share limited data with payment processors — for example, to verify a Nagad or Rocket transaction — and with fraud-prevention services. Any such sharing is governed by data-handling agreements that require those parties to protect your information. You can request a copy of the

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   data we hold about you at any time by contacting our support team directly.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.